The Ultimate Guide to Selecting Food Delivery Robots for Restaurants

In today's competitive landscape, exceptional customer service is paramount. But with staffing shortages impacting businesses worldwide, maintaining those high standards can be challenging. Prospera Health and Hospitality Services (PHHS) has identified a unique solution to bridge the gap: food delivery robots!

As a certified robotics partner of leading robot manufacturers such as LG and AutoXing and seasoned hospitality experts, we've been testing and helping businesses implement robots to automate their operations for years. We carefully research and select tech solutions that empower businesses to make informed decisions about automating their properties.

In this guide, we break down the different features of the best food delivery robots on the market, making it easier for you to choose the right one.

But if you’re struggling to decide, please don’t hesitate to reach out.
 

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How Food Delivery Robots Are Changing the Hospitality Industry

Imagine a workplace that empowers your staff to work smarter, not harder, while enhancing the customer experience. Our handy food delivery robots, also known as waiter robots, are changing the game of hospitality.

Autonomously taking orders, delivering food and beverages, taking away dirty dishes, providing entertainment and more, these unique robots make great team members. They support staff by taking care of tedious and physical tasks in spaces such as restaurants, airports, schools, hospitals and hotels.

Some of the core benefits for food delivery robots includes:

• Staff Support: The robot can work independently alongside staff and other robots to ease workloads.
• Autonomous Wayfinding: With advanced mapping and AI navigation technology, waiter robots can easily navigate environments while avoiding obstacles.
• Interacting with Guests: Waiter robots greet people, deliver food to tables, take orders and can even entertain with their AI personality.
• Improving Operational Efficiency: Automation can reduce labor costs, increase table turnover rate, improve customer satisfaction and result in a return on investment (ROI).

These smart robots move around to actively assist people and have a variety of capabilities to support businesses with their staff workload, operational efficiencies and customer experience.
 

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Essential Features of Automated Food Delivery Robots

As a business, you need more than just a conveyor belt that delivers food to your guests. The robots we vetted interact with visitors and utilize facial expressions and personalities to entertain your guests. In addition, these industrial-strength machines are durable and adaptable to your unique floor plan and operations.

Here are the top features you should know about food delivery robots:

• Independent Transport & Navigation: Robots can calculate trips, adjust routes and avoid obstacles. They also have an emergency stop feature for safety purposes.
• Food Trays & Sensors: Each robot comes with trays to carry items such as food and beverages. Some robots have a payload sensor to help the robot understand their next task.
• Interactive Screen: People can interact with prompts and information from the robot and in most cases ‘reply’ using the touchscreen or an app. With some robots, orders can be placed this way and payments can be made.
• Speech Recognition: In addition to touch, some robots have speech interaction, allowing people to ask questions out loud. The robot can then reply via its screen or by speech.
• Communication & Audio-visual Commentary: Though not all, most of our waiter robots can talk (and even sing!), making them ideal for birthday parties and unique entertainment.
   

Help Me Pick My Robot

Top 4 Food Delivery Robots on the Market 

Let's take a look at the best food delivery robots recommended for restaurants and dive into their key features including:

1. Navigation and operating systems
2. Carrying capacity and configuration
3. User interface
4. Battery life and charging
5. Speed and flooring compatibility
6. Sound and language

You can also click on the robots below to review more detailed specifications.

How to Choose the Right Restaurant Robot?

All of these robots are excellent choices for reliable food delivery. The waiter robot you choose depends on your needs. Here are some things to consider:

• Large properties / Long shifts: With a continuous operating time of up to 12 hours and four big shelves, the Enlarged Waiter Robot is a great choice for properties that need delivery support of big or multiple items, for long periods.
• Busy Restaurants / Heavy Lifting: With four trays that can carry up to 22 pounds each, the Mars Waiter Robot is a small yet strong robot that can effortlessly navigate crowded spaces.
• International Environments: With the CLOi ServeBot speaking and understanding multiple languages, this is a great waiter robot for international environments, such as airports.
• Health & Hygiene: Hygiene is vital in all parts of F&B, but when it comes to healthcare facilities, adding an extra layer of protection by transporting food in an enclosed tray can increase food safety standards. The Enclosed Waiter Robot works well in various properties but can be especially useful in the kitchens of assisted living facilities, retirement homes and hospitals.

We hope this guide helps you pick the right food delivery robot for your business. If you need more help finding the perfect robot, our team is available for a free consultation.
 

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